Stock & delivery
We try to have most of the items in stock and for immediate delivery. Some items however need to be ordered and have a longer delivery time. You will see the approximate delivery time specified on each product.
All delivery times are approximate and refer to the time from which we have received and registered your order until the item is shipped from our warehouse. Currently, we only deliver within the Europe. Some items are marked "Sweden only" and are currently sold only within Sweden.
Please note that during the holidays delivery time can be a bit longer. Our factories are closed during the summer and Christmas, so please add about 4 weeks on furniture made to order.
Orders have to be placed before 9th of May to be guaranteed delivery before summer holidays.
For Quick Ship, last order date is 16th of June.
Domestic transport & fees
Shipping is free for all orders over SEK 1500. When ordering for lower amounts, we charge just 60 SEK for shipping. You also have the option to collect certain goods at our shop at Sibyllegatan 31 or at our warehouse in Frihamnen. We will let you know when your goods are ready to be picked up.
Small packages are normally delivered by Posten or DHL to a Service Point. Once your order has been shipped you will receive an email notification with a DHL tracking number.
You can use this link to track your shipment: https://activetracing.dhl.com/DatPublic/datSelection.do
MORE OPPORTUNITIES TO GET THE FURNITURE DELIVERED IN STOCKHOLM GREATER AREA
You can pick up your furniture for free at MTM-store in Frihamnen, STOCKHOLM
Or you can order carry help via a freight company and help with unpacking your furniture.
European / worldwide transport & fees
As for the moment - we do not deliver abroad.
We have retailers all over the world - find your nearest retailer here at our Asplund Collection homepage:
Be sure to check the goods for any damage when you receive the delivery. For items with visible, external transport damages, you need to inform the driver immediately and this needs to be listed on the freight document. Otherwise we can not claim from the shipping company. If you discover hidden defects or transport damage after opening the packaging, please notify us as soon as possible.
For all transport damage contact email@example.com, and in your email attach clear photos of the damage and any damage to the packaging. Please also quote your order number. When we claim the damage, we need to notify our transport company within 1-3 days, we would therefore greatly appreciate it if you report the damage within this time. Any product that we deem to have been damaged during transport will be replaced as soon as possible and free of charge.
Please note that when you yourself collect goods at our warehouse or DHL terminal, you must check the goods prior to taking the goods away. Transport damages that are noted after leaving the terminal will not be accepted.